Consensus
Watson, R. T., T. H. Ho and K.S. Raman (1994), Culture: a fourth dimension of GSS research, Communications of the ACM, 37 (10), 45-55
Cultural specific assumptions of GSS design
- It is important for each group member to have an equal opportunity, regardless of status differentials, to express an opinion in a group discussion
- Group members prefer open and direct communication to resolve conflict or disagreement
- Group decisions should further organizational objectives and little consideration is given to group harmony